Mercy Care Advantage 2023

Login | Register | Enrollment

Welcome to the assistance page for Mercy Care Advantage 2023 | CVS | OTCHS | Member Benefits | cvs.com/otchs/mercycaremca:

For any questions call the Member Services Phone Number:

602-263-3000

Company Summary:

Mercy Care Advantage is a healthcare organization that specializes in providing Medicare Advantage plans to beneficiaries in select regions of the United States. With a mission to enhance the health and well-being of its members, Mercy Care Advantage has established itself as a trusted and customer-focused player in the healthcare insurance industry. The company’s foundation is built on a commitment to delivering high-quality healthcare services while maintaining affordability and accessibility for its members. They offer a range of Medicare Advantage plans that go beyond traditional Medicare coverage, providing additional benefits such as prescription drug coverage, dental care, vision care, and wellness programs.

By submitting this form, you are consenting to receive marketing emails from: HealthManagementCorp (HMC). You can revoke your consent to receive emails at any time by using the Unsubscribe link, found at the bottom of every email. By using this form, you acknowledge that you have read and agree to the Privacy Policy and Terms & Conditions.

Welcome to the assistance page for Mercy Care Advantage 2023 | CVS | OTCHS | Member Benefits | cvs.com/otchs/mercycaremca:

For any questions call the Member Services Phone Number:

602-263-3000

Company Summary:

Mercy Care Advantage is a healthcare organization that specializes in providing Medicare Advantage plans to beneficiaries in select regions of the United States. With a mission to enhance the health and well-being of its members, Mercy Care Advantage has established itself as a trusted and customer-focused player in the healthcare insurance industry. The company’s foundation is built on a commitment to delivering high-quality healthcare services while maintaining affordability and accessibility for its members. They offer a range of Medicare Advantage plans that go beyond traditional Medicare coverage, providing additional benefits such as prescription drug coverage, dental care, vision care, and wellness programs.

By submitting this form, you are consenting to receive marketing emails from: HealthManagementCorp (HMC). You can revoke your consent to receive emails at any time by using the Unsubscribe link, found at the bottom of every email. By using this form, you acknowledge that you have read and agree to the Privacy Policy and Terms & Conditions.

What does Mercy Care Advantage have to offer?

Mercy Care Advantage focuses on helping giving their members the best services to access through your member portal.

Services within the member portal:

  • Choose or change a Primary Care Provider (PCP)
  • Work together with your PCP to keep you well
  • Find your PCP’s office locations and office hours and make appointments
  • Learn about services in your area and get help when you need it
  • Understand their fraud and abuse policies and report any fraud and abuse you find
  • Solve any questions or problems you may have with your care
  • Learn about all the services you have covered under managed care
  • Know your rights and responsibilities as a MCA member

Get the most out of your health plan!

When members sign up with MCA, you will have access to your personalized, secure member website. Members can use the site to meet health goals and manage their plan benefits.

What you can access through your member portal:

  • Find forms or get new member ID cards
  • Track your health goals
  • Update your contact information
  • Track your health goals
  • Cost sharing accumulator
  • Change your doctor
  • View your personal health history
  • See the status of your claim

Benefits offered in your plan

Members receive many plan benefits including the ones listed below. Their Medicare program provides health care for millions of Americans. When you join MCA, you will get access to a wide range of member services.

Benefits and services:

  • Medical Care
  • Dental Care
  • Vision Care
  • Pharmacy
  • Durable Medical Equipment
  • Emergency Care
  • Home Health Care
  • Routine Immunizations
  • Podiatry Services
  • Behavioral Health Services
  • Physical Therapy
  • Urgent Care
  • Dialysis Services

IMPORTANT: Go directly to the site to confirm and acquire more information.

NOTE: The information provided here is not a comprehensive explanation of the benefits available to you.  It is always best to communicate directly with the company to know more information about their available plans.

Easy-to-follow steps are provided below should you feel the need to access the login or registration page.  A brief guide is available for you so you can discover how you can login or activate a new online account and gain access.  Just make sure your personal information is close by.

Mercy Care Advantage 2023 | CVS | OTCHS | Member Benefits | www.cvs.com/otchs/mercycaremca
What you need to register / sign in to a Ascension Complete

member account online:

Easy steps to follow for members who need to create an account:

  1. Visit cvs.com/otchs/mercycaremca in your preferred internet browser on your device.
  2. Select the “Create New Account” button found on the page.
  3. Type in your Member ID in the space provided.
  4. Enter your Date of Birth in the space provided.
  5. Type in your ZIP Code in the space provided.
  6. Enter your Email Address in the spaces provided.
  7. Create a password in the spaces provided.
  8. Select the red “Continue” button to move forward.
  9. Continue to move forward and provide all the necessary information until you receive a successful registration confirmation.

An email verification will appear in your inbox once you have registered successfully.  This will give you complete access to your online account and start taking advantage of MCA OTC pharmacy benefits that is included in your plan.

Easy steps to follow for existing members who need to log in to their account online:

  1. Visit cvs.com/otchs/mercycaremca in your preferred internet browser on your device.
  2. Enter your Member ID or Email in the space provided.
  3. Type in your Password in the space provided.
  4. Select the “Sign In” button to proceed forward.
  5. You will now be able to access your member account.

You may download Mercy Care Advantage Member Enrollment Guide:

The MCA enrollment guide has information to help members get the services as well as the care needed. It is a guide for all health care services available and explains everything else they provide. Furthermore, you can also get member materials in other languages and formats at no cost.

  • How to get help with appointments
  • Important phone numbers
  • Your rights and responsibilities
  • How to find a doctor or a pharmacy
  • Which services are covered and which are not
  • How to get health care services

http://www.mercycareaz.org/assets/pdf/acc-members/handbook/2022-2023-ACC-DD-MemberHandbook-ENG-ua.pdf

Mercy Care Advantage 2023 Video Summary:

Frequently Asked Questions?

  • Is Mercy Care Advantage an AHCCCS plan?

Mercy Care is contracted with AHCCCS.

  • What does Mercy Care AHCCS cover?

Prescriptions, Lab and X-rays. Early and Periodic Screening Diagnosis and Treatment (EPSDT) Services for Medicaid eligible children under age 21. Specialist Care.

  • Does AHCCS cover gym membership?

Depending on the case.

  • How do I become Mercy Care provider in Arizona?
You can request to join the Mercy Care network by submitting a Letter of Interest (LOI) and completing a W-9 Form.

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