MetroPlusHealth 2023

Login | Register | Enrollment

Welcome to the assistance page for MetroPlusHealth | Medicaid | Medicare | Provider | Rewards | metroplushealth.my.site.com/Members:

For any questions call the Member Services Phone Number:

1-855-809-4073

Company Summary:

With a strong network of healthcare providers, including hospitals, clinics, and pharmacies, MetroPlusHealth ensures its members have access to high-quality healthcare services throughout the city. The company works closely with its network providers to promote preventive care, disease management, and wellness programs, empowering members to take control of their health. The company offers a wide range of health insurance plans designed to meet the diverse needs of its members. These plans include Medicaid Managed Care, Child Health Plus, Essential Plan, and Qualified Health Plans available through the New York State of Health Marketplace.

By submitting this form, you are consenting to receive marketing emails from: HealthManagementCorp (HMC). You can revoke your consent to receive emails at any time by using the Unsubscribe link, found at the bottom of every email. By using this form, you acknowledge that you have read and agree to the Privacy Policy and Terms & Conditions.

Welcome to the assistance page for MetroPlusHealth | Medicaid | Medicare | Provider | Rewards | metroplushealth.my.site.com/Members:

For any questions call the Member Services Phone Number:

1-855-809-4073

By submitting this form, you are consenting to receive marketing emails from: HealthManagementCorp (HMC). You can revoke your consent to receive emails at any time by using the Unsubscribe link, found at the bottom of every email. By using this form, you acknowledge that you have read and agree to the Privacy Policy and Terms & Conditions.

Company Summary:

With a strong network of healthcare providers, including hospitals, clinics, and pharmacies, MetroPlusHealth ensures its members have access to high-quality healthcare services throughout the city. The company works closely with its network providers to promote preventive care, disease management, and wellness programs, empowering members to take control of their health. The company offers a wide range of health insurance plans designed to meet the diverse needs of its members. These plans include Medicaid Managed Care, Child Health Plus, Essential Plan, and Qualified Health Plans available through the New York State of Health Marketplace.

What does MetroPlusHealth have to offer?

MetroPlusHealth focuses on helping giving their members the best services to access through your member portal.

Services within the member portal:

  • Choose or change a Primary Care Provider (PCP)
  • Work together with your PCP to keep you well
  • Find your PCP’s office locations and office hours and make appointments
  • Learn about services in your area and get help when you need it
  • Understand their fraud and abuse policies and report any fraud and abuse you find
  • Solve any questions or problems you may have with your care
  • Learn about all the services you have covered under managed care
  • Know your rights and responsibilities as an MetroPlusHealth member

Get the most out of your health plan!

When members sign up with MetroPlusHealth, you will have access to your personalized, secure member website. Members can use the site to meet health goals and manage their plan benefits.

What you can access through your member portal:

  • Find forms or get new member ID cards
  • Track your health goals
  • Update your contact information
  • Track your health goals
  • Cost sharing accumulator
  • Change your doctor
  • View your personal health history
  • See the status of your claim

Benefits offered in your plan

Members receive many plan benefits including the ones listed below. Their Medicare program provides health care for millions of Americans. When you join MetroPlusHealth, you will get access to a wide range of member services.

Benefits and services:

  • Medical Care
  • Dental Care
  • Vision Care
  • Pharmacy
  • Virtual Visits
  • Hearing Care Solutions
  • Fitness Benefits
  • Meal Services
  • Transportation Services
  • Mental Health Services
  • OTC Supplemental Benefits
  • Clinical Care Line
  • Chiropractic Care

IMPORTANT: Go directly to the site to confirm and acquire more information.

  • https://metroplushealth.my.site.com/Members
  • https://metroplus.org/members
  • https://metroplus.org/Plans/Medicare/advantage-health-plan

NOTE: The information provided here is not a comprehensive explanation of the benefits available to you.  It is always best to communicate directly with the company to know more information about their available plans.

Easy-to-follow steps are provided below should you feel the need to access the login or registration page.  A brief guide is available for you so you can discover how you can login or activate a new online account and gain access.  Just make sure your personal information is close by.

What you need to register / sign in to a MetroPlusHealth

member account online:

Easy steps to follow for members who need to create a new account:

  1. Visit metroplushealth.my.site.com/Members in your preferred internet browser on your device.
  2. Select the “Create an Account” button found on the page.
  3. Check the box agreement found on the page. Then select the “Next” button.
  4. Enter in your First and Last Name in the space provided.
  5. Type in your Date of Birth in the space provided.
  6. Enter your Member ID in the space provided.
  7. Select the “Next” button to move forward.
  8. Continue to move forward and provide all the necessary information until you receive a successful registration confirmation.

An email verification will appear in your inbox once you have registered successfully.  This will give you complete access to your online account and start taking advantage of MetroPlusHealth benefits that is included in your plan.

Easy steps to follow for existing members who need to log in to their account online:

  1. Visit metroplushealth.my.site.com/Members in your preferred internet browser on your device.
  2. Enter your Username in the space provided.
  3. Type in your Password in the space provided.
  4. Select the “Log in” button to proceed forward.
  5. You will now be able to access your member account.

You may download MetroPlusHealth Member Enrollment Guide:

The MetroPlusHealth enrollment guide has information to help members get the services as well as the care needed. It is a guide for all health care services available and explains everything else they provide. Furthermore, you can also get member materials in other languages and formats at no cost.

  • How to get help with appointments
  • Important phone numbers
  • Your rights and responsibilities
  • How to find a doctor or a pharmacy
  • Which services are covered and which are not
  • How to get health care services

MetroPlusHealth Member Guide

MetroPlusHealth Medicaid Member Guide

MetroPlusHealth Video Summary:

Frequently Asked Questions?

  • Is MetroPlus New York Medicaid?

MetroPlus UltraCare is a Medicaid Advantage Plus plan for members in New York.

  • Is MetroPlus only in NY?

Yes. MetroPlus serves over 700,000 members across New York.

  • Does MetroPlus work in New Jersey?

New Jersey residents are not eligible for MetroPlusHealth.

  • What is the email format for MetroPlusHealth?

MetroPlus Health Plan email formats are usually, first, last initial then @metroplusjobs.org.

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