What does Keystone First VIP Choice 2023 have to offer?

Keystone First VIP Choice focuses on helping giving their members the best services to access through your member portal.

Services within the member portal:

• Choose or change a Primary Care Provider (PCP)
• Work together with your PCP to keep you well
• Find your PCP’s office locations and office hours and make appointments
• Learn about services in your area and get help when you need it
• Understand their fraud and abuse policies and report any fraud and abuse you find
• Solve any questions or problems you may have with your care
• Learn about all the services you have covered under managed care
• Know your rights and responsibilities as an Keystone member

Get the most out of your health plan!

Benefits offered in your plan

Members receive many plan benefits including the ones listed below. Their Medicare program provides health care for millions of Americans. When you join Keystone First VIP Choice, you will get access to a wide range of member services.

Benefits and services:

• Medical Care
• Dental Care
• Vision Care
• Pharmacy
• Podiatry Services
• Durable Medical Equipment
• Prosthetic Devices
• Orthotic Services
• Physical, Occupational, Speech Therapy
• Mental Health Services
• OTC Supplemental Benefits
• Clinical Care Line
• Chiropractic Care

IMPORTANT: Go directly to the site to confirm and acquire more information.

• http://www.keystonefirstvipchoice.com
• http://www.keystonefirstvipchoice.com/member/eng/2023/index.aspx

NOTE: The information provided here is not a comprehensive explanation of the benefits available to you.  It is always best to communicate directly with the company to know more information about their available plans.

Easy-to-follow steps are provided below should you feel the need to access the login or registration page.  A brief guide is available for you so you can discover how you can login or activate a new online account and gain access.  Just make sure your personal information is close by.

1. Visit keystoneflexcard.com/#/login in your preferred internet browser on your device.
2. Select the “Sign Up” button found on the page.
3. Type in your Date of Birth in the space provided.
4. Enter your Member ID in the space provided.
5. Select the black “Continue” button to move forward.
6. Continue to move forward and provide all the necessary information until you receive a successful registration confirmation.

An email verification will appear in your inbox once you have registered successfully.  This will give you complete access to your online account and start taking advantage of Keystone First VIP Choice OTC pharmacy benefits that is included in your plan.

1. Visit keystoneflexcard.com/#/login in your preferred internet browser on your device.
2. Enter your Username in the space provided.
3. Type in your Password in the space provided.
4. Select the “Log In” button to proceed forward.
5. You will now be able to access your member account.

The Keystone First VIP Choice enrollment guide has information to help members get the services as well as the care needed. It is a guide for all health care services available and explains everything else they provide. Furthermore, you can also get member materials in other languages and formats at no cost.

• How to get help with appointments
• Important phone numbers
• Your rights and responsibilities
• How to find a doctor or a pharmacy
• Which services are covered and which are not
• How to get health care services

http://www.keystonefirstpa.com/pdf/member/handbook/english.pdf

Frequently Asked Questions?

• Is Keystone First VIP Choice a Medicare Advantage Plan?

Yes.

• What is the payer ID for Keystone First VIP Choice?

• Is Keystone First Medicare or Medicaid?

Medicaid.

• Is Keystone First the same as AmeriHealth Caritas?

AmeriHealth Caritas is the parent organization of Keystone First.

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