Alorica Employee Benefits 2023

Upoint Digital Alorica Employee Benefits Login

Welcome to the assistance page for Alorica Employee Benefits | Discounts | 401k | Upoint Alight | Resource Center | digital.alight.com/alorica:

Alorica Benefits Phone Number:

1-877-801-7928

Monday through Friday 8 a.m. to 8 p.m. Central Time

Company Summary:

Alorica, Inc. (Alorica) is a customer experience outsourcing company that provides a variety of services, including customer service, collections, technical support, and sales. The company was founded in 1999 and has since grown to become one of the largest providers of customer experience outsourcing services. Today, Alorica employs over 100,000 employees across multiple countries and continents, making it one of the largest outsourcing companies in the world. The company helps customers improve the customer experience and drive revenue with a best-in-class platform that connects consumers and businesses with the right people and information, anytime, anywhere.

Did you know?

The company provides a wide range of services including customer service, collections, call center, and HR services. It focuses on providing solutions to help customers manage customer relationships, develop and execute customer communications programs, manage sales opportunities, collect payments, and service existing customers. The platform’s advanced software applications and systems help organizations provide exceptional service to their customers, generate more sales, and improve productivity. Alorica also provides the tools and processes that allow front-line employees to be more effective in their roles, such as the ability to provide expert advice to customers over the phone or online. 

Final Company Statement:

At the core of every company is an idea, a purpose, a mission: a set of beliefs and values that guides what the company does and how it does it. Alorica, they are all about helping their customers to be great. The company is dedicated to helping their customers achieve their goals and achieve their full potential. Alorica does this by providing them with the best technology and services, hard-working and reliable people, and a culture of continuous improvement. It’s their guiding light, their North Star, and the thing that keeps them heading in the right direction. They are committed to delivering the best experience for their customers and employees, and that’s what they plan to continue to do for the communities where they live, work and serve. 

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Welcome to the assistance page for Alorica Employee Benefits | Discounts | 401k | Upoint Alight | Resource Center | digital.alight.com/alorica:

Alorica Benefits Phone Number:

1-877-801-7928

Monday through Friday 8 a.m. to 8 p.m. Central Time

By submitting this form, you are consenting to receive marketing emails from: HealthManagementCorp (HMC). You can revoke your consent to receive emails at any time by using the Unsubscribe link, found at the bottom of every email. By using this form, you acknowledge that you have read and agree to the Privacy Policy and Terms & Conditions.

Company Summary:

Alorica, Inc. (Alorica) is a customer experience outsourcing company that provides a variety of services, including customer service, collections, technical support, and sales. The company was founded in 1999 and has since grown to become one of the largest providers of customer experience outsourcing services. Today, Alorica employs over 100,000 employees across multiple countries and continents, making it one of the largest outsourcing companies in the world. The company helps customers improve the customer experience and drive revenue with a best-in-class platform that connects consumers and businesses with the right people and information, anytime, anywhere.

Did you know?

The company provides a wide range of services including customer service, collections, call center, and HR services. It focuses on providing solutions to help customers manage customer relationships, develop and execute customer communications programs, manage sales opportunities, collect payments, and service existing customers. The platform’s advanced software applications and systems help organizations provide exceptional service to their customers, generate more sales, and improve productivity. Alorica also provides the tools and processes that allow front-line employees to be more effective in their roles, such as the ability to provide expert advice to customers over the phone or online. 

Final Company Statement:

At the core of every company is an idea, a purpose, a mission: a set of beliefs and values that guides what the company does and how it does it. Alorica, they are all about helping their customers to be great. The company is dedicated to helping their customers achieve their goals and achieve their full potential. Alorica does this by providing them with the best technology and services, hard-working and reliable people, and a culture of continuous improvement. It’s their guiding light, their North Star, and the thing that keeps them heading in the right direction. They are committed to delivering the best experience for their customers and employees, and that’s what they plan to continue to do for the communities where they live, work and serve. 

Employee Benefits May Include the following:

401k, Pension, Retirement, Retiree, Health Insurance, Medical, Vision, Dental, IRA, Competitive Base Pay, Quarterly Bonus, Paid Time Off, Weekly Pay, Medical, Dental, Vision, Insurance, Health Savings Account, Flexible Spending Accounts, Short-Term and Long-Term Disability, Paid Family Medical Leave, Bereavement, Jury Duty and Parental Leave, Life, Dependent and Accident Insurance, Critical Illness Insurance, Savings Plan 401(k)

Additional Employee Benefits May Include the following:

Company Paid Retirement Benefit, Employee Stock Purchase Plan, Paid Holidays, Flexible Spending Accounts (FSAs), Health Savings Account (HSA), Time Off and Flexible Days, Group Legal Plan, Group Home Auto Insurance, Pet Insurance, Employee Discounts, Adoption Reimbursement, Tuition Reimbursement and Student Loans, Well-Being Programs, etc…

What kind of benefits do Alorica employees get?

Quick Summary of Benefits:

As of 2022, they have a record of over 100,000 employees in their organization.  Their employees may join in a wide selection of benefit programs as soon as they become eligible.  They may be eligible to the following benefits once they are qualified:

  • Medical
  • Vision
  • Dental
  • Telemedicine
  • Life Insurance
  • Accident Coverage
  • Accidental Death & Reimbursement
  • Short & Long Term Disability
  • Health Savings Account
  • Health Care Flexible Spending Accounts
  • Dependent Care Flexible Spending Account
  • Workers Compensation
  • 401(k)

Some of their benefits may also include the following:

  • Paid Time Off
  • Holidays
  • Bereavement Leave
  • Jury Duty Leave
  • Military Leave
  • Family/Medical Leave
  • Critical Illness
  • Hospital Indemnity
  • Pet Insurance
  • Auto & Home Insurance
  • Commuter Benefits
  • Tuition Reimbursement
  • Employee Assistance Program

Please note:

That the full list of benefits available to new employees varies from location to location due to differences in local laws, regulations, and customs – and may change at any time.

What benefits do Alorica employees get?

The benefits listed above are a quick summary of the benefits Alorica offers to employees.

Your Upoint Digital Alorica Online Account:

You can access the web site 24 hours a day, seven days a week. Upoint provides information, tools and calculators to help you:

  • Learn more about how your benefit plans work.
  • Compare health care and insurance options.
  • Get an estimate of what your out-of-pocket costs for your medical options might be.
  • Understand the expenses and services that your options cover.
  • Select or change your beneficiary(ies).
  • Select from various coverage options and build your own medical plan.
  • Use the tools available to search for doctors, dentists, and eye doctors online using the criteria you enter.
  • Calculate your need for:
    • Life and long-term disability insurance coverage; and
    • A health care and/or dependent care spending account.
  • Find answers to questions about your benefits. Simply click on the “Contact Us” link on the Upoint Digital Alorica website. This will allow you to send a secure question online to an official Alorica Customer Service Representative.

Gain Access to Important Information on your health and welfare, 401(k), pension and FSA benefits. For example:

401(k)

  • Review your current 401(k) balance
  • Adjust your contributions
  • Make investment election changes
  • Transfer funds

Pension

  • If your plan has a pension benefit then you can:
    • Review your pension information
    • Estimate your pension income
    • Start a pension
    • Make beneficiary designations and changes (if applicable)

Health and welfare

  • Review your current health and welfare benefits coverage
  • Choose enrollment options

FSA

  • Manage your FSA(s) online

Additional Online Features:

  • Gather more information about your benefits
  • If you need a new User ID and password or change your existing User ID and password then you can request it online
  • Gather more information about your benefits
  • Review, add or change your dependent or beneficiary information on file (if applicable)
  • Understand how a Life Event may affect your benefits
Manage Your Alorica Account Employee Benefits

Upoint Digital Alight Online

Current Employees – Login / Sign in:
  1. Visit: digital.alight.com/alorica in your preferred internet browser on your device.
  2. Type in your User ID in the space provided.  
  3. Type in your current Password in the space provided.  
  4. Select the grey “Log On” button to proceed.
  5. You may now be able to manage your account online.
New Employees – Register / Enroll:
  1. Go to your preferred internet browser on your device and visit digital.alight.com/alorica.
  2. Select the “New User?” button found below the login details.
  3. Type in the Last 4 Digits of your SSN in the space provided.
  4. Enter your Date of Birth in the space provided.
  5. Select the orange “Continue” button to move forward.
  6. Continue to move forward and provide every important information that is asked of you to access your account online.

You will be directed to your account details where you may start to manage or review as soon as your login has been successfully completed.

Additional Online Access Links:

  1. https://digital.alight.com/Alorica
  2. http://digital.alight.com/Alorica/
  3. https://leplb0950.upoint.alight.com/web/Alorica
  4. www.ybr.com/Alorica
  5. https://www.ybr.com/Alorica
  6. http://www.ybr.com/Alorica

Alorica Employee Benefits Helpful PDF links:

Awards for Alorica:

  • Best in the Biz Award
  • Inc. 5000 List
  • Best Company for Women from Comparably
  • Gold Stevie Award for Employer of the Year 
  • Best Company for Leadership from Comparably
Alorica Employee Benefits Video Summary:

Alorica Employee Benefits Frequently Asked Questions

  • What benefits do employees get?
Common employee Benefits include health insurance, retirement accounts, and paid time off.
  • Does Alorica pay holidays?

According to www.indeed.com, there are no vacation days.

  • Does Alorica offer 401k?

Yes. Alorica offers their employees a 401k plan.

  • How often does Alorica get paid?

According to www.indeed.com reviews, Alorica employees get paid Bi Monthly.

Do Alorica employees get discounts?

  • Yes. View the list and links provided below:

    • Corporate Shopping

      • Receive special employee pricing, everyday discounts, private offers and much more! Go to corporateshopping.com/employee-discounts/alorica-inc