Welcome to the assistance page for Alorica Employee Benefits | Discounts | 401k | Upoint Alight | Resource Center | digital.alight.com/alorica:
Alorica Benefits Phone Number:
Monday through Friday 8 a.m. to 8 p.m. Central Time
Alorica, Inc. (Alorica) is a customer experience outsourcing company that provides a variety of services, including customer service, collections, technical support, and sales. The company was founded in 1999 and has since grown to become one of the largest providers of customer experience outsourcing services. Today, Alorica employs over 100,000 employees across multiple countries and continents, making it one of the largest outsourcing companies in the world. The company helps customers improve the customer experience and drive revenue with a best-in-class platform that connects consumers and businesses with the right people and information, anytime, anywhere.
Did you know?
The company provides a wide range of services including customer service, collections, call center, and HR services. It focuses on providing solutions to help customers manage customer relationships, develop and execute customer communications programs, manage sales opportunities, collect payments, and service existing customers. The platform’s advanced software applications and systems help organizations provide exceptional service to their customers, generate more sales, and improve productivity. Alorica also provides the tools and processes that allow front-line employees to be more effective in their roles, such as the ability to provide expert advice to customers over the phone or online.
Final Company Statement:
At the core of every company is an idea, a purpose, a mission: a set of beliefs and values that guides what the company does and how it does it. Alorica, they are all about helping their customers to be great. The company is dedicated to helping their customers achieve their goals and achieve their full potential. Alorica does this by providing them with the best technology and services, hard-working and reliable people, and a culture of continuous improvement. It’s their guiding light, their North Star, and the thing that keeps them heading in the right direction. They are committed to delivering the best experience for their customers and employees, and that’s what they plan to continue to do for the communities where they live, work and serve.