Aetna Better Health of West Virginia | Member Benefits | Medicare

Login | Register | Enrollment

Welcome to the assistance page for Aetna Better Health of West Virginia | Member Portal | Medicaid | www.aetnabetterhealth.com/westvirginia/login:

Aetna Better Health of West Virginia | Member Portal | Medicaid | Handbook | www.aetnabetterhealth.com/westvirginia/login

For any questions call the Member Services Phone Number:

1-888-348-2922

Company Summary:
Aetna Better Health of West Virginia is apart of the CVS Health family which is one of the country’s leading health care organizations. They serve people who use Medicaid services from adults, kids, and seniors to people with disabilities or other serious health issues. The company also offer Children’s Health Insurance Program (CHIP), Mountain Health Promise, and Medicaid. Aetna Better Health of West Virginia provider networks are made up of specialists, doctors, hospitals, and other health care facilities. Their providers and practitioners help to meet the health care needs of people with Medicaid. The company’s Quality Management program ensures their services meet high standards.

What does Aetna Better Health of West Virginia have to offer?

Aetna Better Health of West Virginia focuses on helping giving their members the best services to access through your member portal.

Services within the member portal:
  • Choose or change a Primary Care Provider (PCP)
  • Work together with your PCP to keep you well
  • Find your PCP’s office locations and office hours and make appointments
  • Learn about services in your area and get help when you need it
  • Understand their fraud and abuse policies and report any fraud and abuse you find
  • Solve any questions or problems you may have with your care
  • Learn about all the services you have covered under managed care
  • Know your rights and responsibilities as an Aetna Better Health of Florida member

By submitting this form, you are consenting to receive marketing emails from: HealthManagementCorp (HMC). You can revoke your consent to receive emails at any time by using the Unsubscribe link, found at the bottom of every email. By using this form, you acknowledge that you have read and agree to the Privacy Policy and Terms & Conditions.

Get the most out of your health plan!

When members sign up with Aetna Better Health of West Virginia, you will have access to your personalized, secure member website. Members can use the site to meet health goals and manage their plan benefits.

What you can access through your member portal:
  • Find forms or get new member ID cards
  • Track your health goals
  • Update your contact information
  • Track your health goals
  • Cost sharing accumulator
  • Change your doctor
  • View your personal health history
  • See the status of your claim

Benefits offered in your plan

Members receive many plan benefits including the ones listed below. Their Medicaid program provides health care for millions of Americans. When you join Aetna Better Health of West Virginia, you will get access to a wide range of member services.

Benefits and services:
  • Medical Care
  • Dental Care
  • Vision Care
  • Pharmacy
  • Behavioral Health
  • Family Planning Services/Supplies
  • Pregnancy/Newborn Care
  • Early Childhood Intervention Services
  • Care Management
  • Chronic Disease Management
  • Telehealth
  • Texas Health Steps
  • Rides
  • No Cost Smartphone
  • 24 Hour Nurse Line

Join Aetna’s Member Advisory Committee

Aetna values their members suggestions and ideas to change and or improve their services. Members are welcome to join MAC, they are always looking for people to help find better ways to do things. They are made up of a group of members and caregivers who share the same goal. The Member Advisory Committee meets during the year to review member materials and hear feedback. The committee also looks at new programs and changes. After meeting, they let Aetna know how they can improve their services.

Want to join?

To join the MAC, you must be a member for at least 90 days. You must also be willing to attend meetings in person or by phone 4-6 times a year. Lastly, if you attend meeting in person, Aetna provides transportation at no cost. If you are interested in the Member Advisory Committee and want to be a voice for your community or if you have any questions, call Member Services. Plan members, providers, along with representatives join to form the Member Advisory Committee. They will use your opinion to make the program a better experience for all.

IMPORTANT: Go directly to the site to confirm and acquire more information.
  • https://www.aetnabetterhealth.com/westvirginia/login
  • https://www.aetnabetterhealth.com
  • https://www.aetnabetterhealth.com/westvirginia/members

NOTE: The information provided here is not a comprehensive explanation of the benefits available to you.  It is always best to communicate directly with the company to know more information about their available plans.

Easy-to-follow steps are provided below should you feel the need to access the login or registration page.  A brief guide is available for you so you can discover how you can login or activate a new online account and gain access.  Just make sure your personal information is close by.
Aetna Better Health of West Virginia | Member Portal | Medicaid | Handbook | www.aetnabetterhealth.com/westvirginia/login

What you need to register / sign in to a Aetna Better Health of West Virginia member account online:

  • Internet Access
  • Member ID information
  • Personal information
  • Email address

Easy steps to follow for new members who need to create an Aetna Better Health of West Virginia account online:

  1. Visit this link in your preferred internet browser on your device.
  2. Select the “Log in” button found on the page.
  3. Select “Register” button found on the page.
  4. Enter your Member ID in the space provided.
  5. Type in your Full First Name and Last Name in the spaces provided.
  6. Enter your Date of Birth in the space provided.
  7. Type in Zip Code in the space provided.
  8. Create a Password in the space provided.
  9. Select the purple “Continue” button to proceed forward.
  10. Continue to move forward and provide all the necessary information until you receive a successful registration confirmation.

For instance, an email verification will appear in your inbox once you have registered successfully. Finally, this will give you complete access to your online account and start taking advantage of Aetna Better Health of West Virginia member benefits that is included in your plan.

Easy steps to follow for existing members who need to log in to their Aetna Better Health of West Virginia account online:

  1. Visit this link in your preferred internet browser on your device.
  2. Select the “Log in” button found on the page.
  3. Type in your User Name in the space provided.
  4. Enter in your current Password in the space provided.
  5. Select the purple “Secure Log In” button to move forward.
  6. You may now start managing your account online.

Mobile App Now Available

Aetna Better Health of West Virginia provided an easy way to access everything you need right on your cell phone. In addition, eligible members may receive a Lifeline cell service plus an Android Smartphone at no cost.

Members can access:
  • find a provider
  • Check claims
  • See your handbook
  • Order a new ID card
  • See current medications

You may download Aetna Better Health of West Virginia Member Handbook:

The Aetna Better Health of West Virginia Handbook has information to help members get the services as well as the care needed. It is a guide for all health care services available and explains everything else they provide. Furthermore, you can also get member materials in other languages and formats at no cost.

  • How to get help with appointments
  • Important phone numbers
  • Your rights and responsibilities
  • How to find a doctor or a pharmacy
  • Which services are covered and which are not
  • How to get health care services

Aetna Better Health of West Virginia Member Video Summary:

Frequently Asked Questions

How do I check my Medicaid status in WV?

In order for members to check their Aetna Better Health of West Virginia, you must call Providers Services at 888-483-0793.

What is the income limit for Medicaid in West Virginia?

According to www.healthinsurance.org, for a single adult to be eligible for Aetna Better Health of West Virginia the total annual income level must be $18,754 or up to 138% of the poverty level.

What is timely filing for Aetna Better Health of WV?

According to the company website, you must claim within 1 year from the date you provided services.

Is Aetna Virginia Medicaid?

Members in the area can choose from Aetna Better Health of Virginia and Aetna Better Health of West Virginia.

Welcome to the assistance page for Aetna Better Health of West Virginia | Member Portal | Medicaid | www.aetnabetterhealth.com/westvirginia/login:

Aetna Better Health of West Virginia | Member Portal | Medicaid | Handbook | www.aetnabetterhealth.com/westvirginia/login

For any questions call the Member Services Phone Number:

1-888-348-2922

Company Summary:
Aetna Better Health of West Virginia is apart of the CVS Health family which is one of the country’s leading health care organizations. They serve people who use Medicaid services from adults, kids, and seniors to people with disabilities or other serious health issues. The company also offer Children’s Health Insurance Program (CHIP), Mountain Health Promise, and Medicaid. Aetna Better Health of West Virginia provider networks are made up of specialists, doctors, hospitals, and other health care facilities. Their providers and practitioners help to meet the health care needs of people with Medicaid. The company’s Quality Management program ensures their services meet high standards.

What does Aetna Better Health of West Virginia have to offer?

Aetna Better Health of West Virginia focuses on helping giving their members the best services to access through your member portal.

Services within the member portal:
  • Choose or change a Primary Care Provider (PCP)
  • Work together with your PCP to keep you well
  • Find your PCP’s office locations and office hours and make appointments
  • Learn about services in your area and get help when you need it
  • Understand their fraud and abuse policies and report any fraud and abuse you find
  • Solve any questions or problems you may have with your care
  • Learn about all the services you have covered under managed care
  • Know your rights and responsibilities as an Aetna Better Health of Florida member

By submitting this form, you are consenting to receive marketing emails from: HealthManagementCorp (HMC). You can revoke your consent to receive emails at any time by using the Unsubscribe link, found at the bottom of every email. By using this form, you acknowledge that you have read and agree to the Privacy Policy and Terms & Conditions.

Get the most out of your health plan!

When members sign up with Aetna Better Health of West Virginia, you will have access to your personalized, secure member website. Members can use the site to meet health goals and manage their plan benefits.

What you can access through your member portal:
  • Find forms or get new member ID cards
  • Track your health goals
  • Update your contact information
  • Track your health goals
  • Cost sharing accumulator
  • Change your doctor
  • View your personal health history
  • See the status of your claim

Benefits offered in your plan

Members receive many plan benefits including the ones listed below. Their Medicaid program provides health care for millions of Americans. When you join Aetna Better Health of West Virginia, you will get access to a wide range of member services.

Benefits and services:
  • Medical Care
  • Dental Care
  • Vision Care
  • Pharmacy
  • Behavioral Health
  • Family Planning Services/Supplies
  • Pregnancy/Newborn Care
  • Early Childhood Intervention Services
  • Care Management
  • Chronic Disease Management
  • Telehealth
  • Texas Health Steps
  • Rides
  • No Cost Smartphone
  • 24 Hour Nurse Line

Join Aetna’s Member Advisory Committee

Aetna values their members suggestions and ideas to change and or improve their services. Members are welcome to join MAC, they are always looking for people to help find better ways to do things. They are made up of a group of members and caregivers who share the same goal. The Member Advisory Committee meets during the year to review member materials and hear feedback. The committee also looks at new programs and changes. After meeting, they let Aetna know how they can improve their services.

Want to join?

To join the MAC, you must be a member for at least 90 days. You must also be willing to attend meetings in person or by phone 4-6 times a year. Lastly, if you attend meeting in person, Aetna provides transportation at no cost. If you are interested in the Member Advisory Committee and want to be a voice for your community or if you have any questions, call Member Services. Plan members, providers, along with representatives join to form the Member Advisory Committee. They will use your opinion to make the program a better experience for all.

By submitting this form, you are consenting to receive marketing emails from: HealthManagementCorp (HMC). You can revoke your consent to receive emails at any time by using the Unsubscribe link, found at the bottom of every email. By using this form, you acknowledge that you have read and agree to the Privacy Policy and Terms & Conditions.

IMPORTANT: Go directly to the site to confirm and acquire more information.
  • https://www.aetnabetterhealth.com/westvirginia/login
  • https://www.aetnabetterhealth.com
  • https://www.aetnabetterhealth.com/westvirginia/members

NOTE: The information provided here is not a comprehensive explanation of the benefits available to you.  It is always best to communicate directly with the company to know more information about their available plans.

Easy-to-follow steps are provided below should you feel the need to access the login or registration page.  A brief guide is available for you so you can discover how you can login or activate a new online account and gain access.  Just make sure your personal information is close by.
Aetna Better Health of West Virginia | Member Portal | Medicaid | Handbook | www.aetnabetterhealth.com/westvirginia/login

What you need to register / sign in to a Aetna Better Health of West Virginia member account online:

  • Internet Access
  • Member ID information
  • Personal information
  • Email address

Easy steps to follow for new members who need to create an Aetna Better Health of West Virginia account online:

  1. Visit this link in your preferred internet browser on your device.
  2. Select the “Log in” button found on the page.
  3. Select “Register” button found on the page.
  4. Enter your Member ID in the space provided.
  5. Type in your Full First Name and Last Name in the spaces provided.
  6. Enter your Date of Birth in the space provided.
  7. Type in Zip Code in the space provided.
  8. Create a Password in the space provided.
  9. Select the purple “Continue” button to proceed forward.
  10. Continue to move forward and provide all the necessary information until you receive a successful registration confirmation.

For instance, an email verification will appear in your inbox once you have registered successfully. Finally, this will give you complete access to your online account and start taking advantage of Aetna Better Health of West Virginia member benefits that is included in your plan.

Easy steps to follow for existing members who need to log in to their Aetna Better Health of West Virginia account online:

  1. Visit this link in your preferred internet browser on your device.
  2. Select the “Log in” button found on the page.
  3. Type in your User Name in the space provided.
  4. Enter in your current Password in the space provided.
  5. Select the purple “Secure Log In” button to move forward.
  6. You may now start managing your account online.

Mobile App Now Available

Aetna Better Health of West Virginia provided an easy way to access everything you need right on your cell phone. In addition, eligible members may receive a Lifeline cell service plus an Android Smartphone at no cost.

Members can access:
  • find a provider
  • Check claims
  • See your handbook
  • Order a new ID card
  • See current medications

You may download Aetna Better Health of West Virginia Member Handbook:

The Aetna Better Health of West Virginia Handbook has information to help members get the services as well as the care needed. It is a guide for all health care services available and explains everything else they provide. Furthermore, you can also get member materials in other languages and formats at no cost.

  • How to get help with appointments
  • Important phone numbers
  • Your rights and responsibilities
  • How to find a doctor or a pharmacy
  • Which services are covered and which are not
  • How to get health care services

Aetna Better Health of West Virginia Member Video Summary:

Frequently Asked Questions

How do I check my Medicaid status in WV?

In order for members to check their Aetna Better Health of West Virginia, you must call Providers Services at 888-483-0793.

What is the income limit for Medicaid in West Virginia?

According to www.healthinsurance.org, for a single adult to be eligible for Aetna Better Health of West Virginia the total annual income level must be $18,754 or up to 138% of the poverty level.

What is timely filing for Aetna Better Health of WV?

According to the company website, you must claim within 1 year from the date you provided services.

Is Aetna Virginia Medicaid?

Members in the area can choose from Aetna Better Health of Virginia and Aetna Better Health of West Virginia.